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Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
tmilne
New Member
Posts: 16
Joined: Fri Mar 04, 2011 11:55 am
Location: Lakeville Ward, Lakeville Stake, Minnesota, USA

Post by tmilne »

Cleared the browser cache and retried. Same problem.
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jglanfield
Member
Posts: 86
Joined: Fri Apr 16, 2010 7:22 am
Location: Halifax, Nova Scotia, Canada

Post by jglanfield »

Problem still persists on my end.
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russellhltn
Community Administrator
Posts: 36770
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Post by russellhltn »

I hit delete for "temporary Internet files" in IE8 and still get the error.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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elesel
New Member
Posts: 15
Joined: Tue Dec 21, 2010 8:38 pm

Post by elesel »

jdcr256 wrote:The calendar application has been updated with a bug fix as of 3:30 MDT. Please check and let me know if you are still seeing the issue. Please clear your browser cache before confirming if you still have the problem.
I did clear my cache, but I'm still seeing the problem as before, except that I can now see December 2011. I still can't load September 2011 or December 2012. I'm alternating between the following errors:

Sorry, data is temporarily not available for this application. Please try again later.
There was a problem authenticating your request. Please contact the Global Services Help Desk.
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aebrown
Community Administrator
Posts: 15162
Joined: Tue Nov 27, 2007 8:48 pm
Location: Draper, Utah

Post by aebrown »

I, too, still have the problem on build 2461. I see no difference at all in the behavior, even after clearing my browser cache.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
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jglanfield
Member
Posts: 86
Joined: Fri Apr 16, 2010 7:22 am
Location: Halifax, Nova Scotia, Canada

Post by jglanfield »

I could add that the problem is more intermittent now. I can sometimes see Oct and Dec, but if I change an event the same problem occurs. Or, if I switch to another month and then come back to Oct or Dec, they may or may not show up. Really weird.
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elesel
New Member
Posts: 15
Joined: Tue Dec 21, 2010 8:38 pm

Post by elesel »

jglanfield wrote:I could add that the problem is more intermittent now.
I can confirm this. Now I can see September 2011, which I haven't been able to since last week, but I'm not sure for how long.
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jdcr256
Church Employee
Church Employee
Posts: 557
Joined: Wed Feb 17, 2010 1:53 pm
Location: Riverton, Utah

Post by jdcr256 »

Ok, try it now... ;)

Apparently we had a little hiccup with the deploy at 3:30 today, so not all the servers got updated. It should be fixed now. So please try again and let me know your results.

Thanks for your patience.
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elesel
New Member
Posts: 15
Joined: Tue Dec 21, 2010 8:38 pm

Post by elesel »

jdcr256 wrote:Ok, try it now... ;)

It's working for me now. Thanks! A lot!
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russellhltn
Community Administrator
Posts: 36770
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Post by russellhltn »

Sorry, no joy. Even after clearing cache.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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