MLS will not load

Discussions around using and interfacing with the Church MLS program.
Post Reply
scottnboyle
New Member
Posts: 1
Joined: Sat Jan 21, 2012 3:18 pm

MLS will not load

Postby scottnboyle » Sat Jan 21, 2012 3:28 pm

MLS has been working fine as recently as last week, but today, the MLS picture shows up on the screen for about one second and then the program does not load. I restarted the computer and tried again - still not loading. Any suggestions?
Top
russellhltn
Community Administrator
Posts: 30044
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Sat Jan 21, 2012 3:41 pm

You might want to find out if anything has happened. You could try MLS installation and repair.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Top
rodrigues.lds
New Member
Posts: 13
Joined: Mon Jan 23, 2012 12:33 pm
Location: São Paulo - Brazil
Contact:
Contact rodrigues.lds

System Restore

Postby rodrigues.lds » Mon Jan 23, 2012 12:37 pm

You could also try to restore the system by using System Retore tool inside Windows. (Start > All Programs > Accessories > System tools > Choose a restore point and keep going.
Top
User avatar
dajoker
Member
Posts: 94
Joined: Sun May 11, 2008 6:04 pm
Location: Utah, USA

Postby dajoker » Mon Jan 23, 2012 5:29 pm

Or try starting MLS from the command line. Messages during startup will go to the shell and you can paste them here if they do not give you any good ideas. There's also an mlslog.txt file in your instance's data directory (search for it if nothing else):

cd \
dir /s mlslog.txt

The contents may give some clue as to what the problem is.

AB
Top
User avatar
rbeede
Member
Posts: 205
Joined: Sat Apr 02, 2011 12:33 pm
Contact:
Contact rbeede

Postby rbeede » Mon Jan 23, 2012 7:28 pm

Also if Java updated itself recently that could cause problems. I wish MLS just had a private JRE instead.
Top
russellhltn
Community Administrator
Posts: 30044
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Mon Jan 23, 2012 7:30 pm

rbeede wrote:I wish MLS just had a private JRE instead.


Unless it's changed, I believe it does.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Top
jdlessley
Community Moderators
Posts: 8322
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Postby jdlessley » Mon Jan 23, 2012 9:07 pm

RussellHltn wrote:Unless it's changed, I believe it does.
For Windows XP the system JRE is located in C:\Program Files\Java\jre6. The MLS JRE is located in C:\Program Files\jre6.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
Top
Post Reply

Return to “MLS Support, Help, and Feedback”

Who is online

Users browsing this forum: No registered users and 0 guests