Attachments not available in Internet Explorer

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semicolon
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Joined: Tue Jul 05, 2011 5:15 pm

Attachments not available in Internet Explorer

#1

Post by semicolon »

I created a test newsletter while in Firefox with a PDF attachment. I then opened the same newsletter in Internet Explorer using a different log in. The newsletter is there, but the attachment link will not expand to provide access to attachment. Firefox works fine.

I saw that image uploading was limited in IE but not the opening of attachments in an existing newsletter

Using
Firefox 11.0
and
IE 9.0.8112.16421
Update version 9.0.5

Image
I am a Website admin
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aebrown
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Posts: 15128
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

#2

Post by aebrown »

The problem with IE expanding the attachment bar is caused by a JavaScript error:

Code: Select all

Message: 'console' is undefined
Line: 27
Char: 4
Code: 0
URI: [URL]https://beta.lds.org/member-news/resources/script/member-news.js[/URL]
Questions that can benefit the larger community should be asked in a public forum, not a private message.
mandjreid
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Posts: 9
Joined: Tue Sep 13, 2011 4:24 pm

#3

Post by mandjreid »

I was about to report the very same problem -- the expand feature for seeing the attachments doesn't work for IE 8, but it does in Firefox 7. I tested that as an Admin, Publisher and general user.
cognifloyd
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Location: Salt Lake City, UT, USA
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#4

Post by cognifloyd »

This is listed in the "Known Limitations" page: http://tech.lds.org/wiki/Known_limitati ... Newsletter
When uploading images, you must use Chrome or Firefox (rather than Internet Explorer).
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aebrown
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Location: Sandy, Utah

#5

Post by aebrown »

cognifloyd wrote:This is listed in the "Known Limitations" page: http://tech.lds.org/wiki/Known_limitati ... Newsletter
Actually, it's not listed there. That simply says that uploads are not supported with IE. But this thread is discussing downloads, which are inaccessible in IE for a totally different reason.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
cognifloyd
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#6

Post by cognifloyd »

Heh. My bad. ;)
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