Attachments not available in Internet Explorer

semicolon · Post by **semicolon** » Wed Feb 22, 2012 11:38 pm

I created a test newsletter while in Firefox with a PDF attachment. I then opened the same newsletter in Internet Explorer using a different log in. The newsletter is there, but the attachment link will not expand to provide access to attachment. Firefox works fine.

I saw that image uploading was limited in IE but not the opening of attachments in an existing newsletter

Using
Firefox 11.0
and
IE 9.0.8112.16421
Update version 9.0.5

I am a Website admin

aebrown · Post by **aebrown** » Wed Feb 22, 2012 11:43 pm

The problem with IE expanding the attachment bar is caused by a JavaScript error:

Code: Select all

Message: 'console' is undefined
Line: 27
Char: 4
Code: 0
URI: [URL]https://beta.lds.org/member-news/resources/script/member-news.js[/URL]

mandjreid · Post by **mandjreid** » Wed Feb 22, 2012 11:46 pm

I was about to report the very same problem -- the expand feature for seeing the attachments doesn't work for IE 8, but it does in Firefox 7. I tested that as an Admin, Publisher and general user.

cognifloyd · Post by **cognifloyd** » Thu Feb 23, 2012 11:03 am

This is listed in the "Known Limitations" page: http://tech.lds.org/wiki/Known_limitati ... Newsletter

When uploading images, you must use Chrome or Firefox (rather than Internet Explorer).

aebrown · Post by **aebrown** » Thu Feb 23, 2012 11:10 am

cognifloyd wrote:This is listed in the "Known Limitations" page: http://tech.lds.org/wiki/Known_limitati ... Newsletter

Actually, it's not listed there. That simply says that uploads are not supported with IE. But this thread is discussing downloads, which are inaccessible in IE for a totally different reason.

cognifloyd · Post by **cognifloyd** » Thu Feb 23, 2012 11:46 am

Heh. My bad.