Sophos installation problems

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
bfromm
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Joined: Wed Jan 20, 2010 9:07 pm
Location: Lehi, UT, USA

Postby bfromm » Fri Feb 17, 2012 10:31 am

aebrown wrote:There are currently no instructions as to how to uninstall Sophos provided by the Church for clerk PCs. If you are authorized to open a public discussion of how to do that, then I'm sure others here would be willing to participate.


Good point. Although it could be helpful to uninstall as a troubleshooting step, this should only be done by the Global Support Center.

craiggsmith
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Location: South Jordan, Utah

Postby craiggsmith » Thu Feb 23, 2012 12:14 pm

I get errors trying to upgrade Sophos on an XP machine as well. I tried deleting the temp folder and that didn't help. I see that the installer was just updated again; I'll try that one.

Moderators: Can we move this Sophos chain to a separate thread?
Craig
STS
South Jordan, UT

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aebrown
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Postby aebrown » Thu Feb 23, 2012 12:19 pm

craiggsmith wrote:Moderators: Can we move this Sophos chain to a separate thread?


Good suggestion. I have done this.
Questions that can benefit the larger community should be asked in a public forum, not a private message.

craiggsmith
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Location: South Jordan, Utah

Postby craiggsmith » Thu Feb 23, 2012 1:13 pm

Awesome, thanks!
Craig
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Biggles
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Postby Biggles » Fri Feb 24, 2012 5:09 am

craiggsmith wrote:I get errors trying to upgrade Sophos on an XP machine as well. I tried deleting the temp folder and that didn't help. I see that the installer was just updated again; I'll try that one.

Moderators: Can we move this Sophos chain to a separate thread?


I can confirm that the new installer works fine!

bfromm
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Posts: 75
Joined: Wed Jan 20, 2010 9:07 pm
Location: Lehi, UT, USA

New version of Sophos posted

Postby bfromm » Sat Feb 25, 2012 3:32 pm

After Biggles confirmed that the updated version of Sophos worked for him, I had it posted to the mls download site. If anybody else is having problems, try again with the new installer.


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