Lenovo M90z - bad network card

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cstenbergh
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Lenovo M90z - bad network card

#1

Post by cstenbergh »

We have received new Lenovo M90z computers for our FHC. They have been working great except one PC doesn't recognize the network card. I have installed the latest drivers from Lenovo but the card never activates. So I thought the network card might be bad and I had the Lenovo tech replace the card. But the problem still remains. Now the Lenovo tech is telling me to reload the OS. Okay, where do I get a copy of Windows 7 Enterprise to re-install on the PC? Anyone have a suggestion or other options?

Thanks!

Christian Hansen
Tooele Valley FHC
russellhltn
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#2

Post by russellhltn »

I'd contact Family History Center Support. There might be a better number, but I think 1-866-406-1830 should be able to get you there.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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rbeede
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#3

Post by rbeede »

I'm guessing the network port wasn't left disabled in the bios, but you might want to check.
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Mikerowaved
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#4

Post by Mikerowaved »

And just a heads-up regarding a power supply recall affecting some of the M90z models sold in the last few years. Here's more info to see if yours is on the list...

http://support.lenovo.com/en_US/detail. ... D=HT071924
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