I just had this e-mail from a branch president who has had the mls (laptop) infected with "scan me and buy".
I have told him how to install Sophos again (still not impressed with Sophos, another infection)
I will print his e-mail below, any suggestions appreciated.
Stephen Sinclair, butt Stake clerk, STS. Chester England Stake.
"Dear Brother Sinclair,
Thank you for the wonderful Branch PC! It has made using MLS so much
easier, as well as Indexing at Youth activities, and more.
We have recently hit upon a problem. Somehow we got infected by a
'Scan Me and Buy Me' that shut down antiviruses, blocked off and hid
the Start menu, and user files and folders. It was most pervasive!
I managed to install Malwarebytes and Hitman Pro, both finding more
and different threats. I thought I'd got rid of it, but then it turned
out that the Internet browser was hijacked to a fixed IP address, and
Google results were being diverted. Annoying! Hitman Pro found that
and fixed it, so I thought.
Anyway, I wanted to be really sure, and not being technically
illiterate, I used msconfig to set Windows to restart in Safe Mode. It
rebooted but never could complete the cycle and start. So then I tried
System Repair, and that tried several times but didn't work - it
reported that the problem could not be fixed automatically. So I tried
System Restore, and tried at least four Restore Points without
success.
I could not get the computer to boot, so put the Installation disc in
and reinstalled Windows. We now have a new Windows folder and a
windows.old folder. Naturally, not all the installed programmes will
easily transfer their settings by merely moving the folder to the new
directory structure. I've reinstalled many, but I have a problem with
two.
MLS.
This I just moved over, and all seemed to be well, but when I started
it up, it seemed to think it was a few weeks ago and prepared for the
last Quarterly Report. Furthermore, some membership record
transactions that we've recently done didn't show up. Plus I don't
have a recent backup, the last being done in April (Guess who's
changing that action in our Branch from now on?!)
Sophos: this won't transfer over, so I need some way to reinstall it.
It's not on the discs that you left us.
Other than that, everything seems fine. Some programmes I don't care
to have reinstalled like the DVD burner....
Any and all advice, including a condescending frown upon your brow
would be welcome.

Regards,
President"