Multiple Wards in Stake Have Become Unauthorized

Discussions around using and interfacing with the Church MLS program.
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Multiple Wards in Stake Have Become Unauthorized

Postby mlh78 » Sun Aug 19, 2012 8:33 pm

I am the stake clerk. Today I had four units in three different buildings report that they are unable to transmit and receive an error message saying they are unauthorized users. Can't seem to figure out what has caused this problem. Wouldn't be that big of a deal except that we created two wards today and can't get the records moved around.

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Postby russellhltn » Sun Aug 19, 2012 8:40 pm

Seems odd that it would happen to so many. If it's the message I'm thinking about, it can happen if they restore an old backup or move to a new computers.

Either way, unless you can figure it out and undo it, I don't see a solution until Local Unit Support opens on Monday.
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