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Can't update phone number
Posted: Fri Sep 21, 2012 7:08 pm
I've tried to update my phone number a dozen times but it just won't take. I tried to update it a few months ago when I was in another stake and it followed me to my new stake and ward. It still won't let me change it. Please help.
Posted: Fri Sep 21, 2012 8:35 pm
Can you please describe the steps you take to edit your phone number? At what point are you noticing there is a problem? What do you see happening, or not happening, when you notice the problem?
As an alternative you can always contact your ward clerk and give him the updated information.
Posted: Fri Sep 21, 2012 9:07 pm
In the directory, are you listed as a "parent" or as a child? I don't think children can edit their information even if they are an adult.