Page 1 of 1

FamilySearch Indexing in Windows 8

Posted: Wed Jan 02, 2013 5:57 am
by rich_jones_1999
Is anybody else having trouble running FamilySearch Indexing on a Windows 8 PC?

I am running Windows 8 Pro 64 bit, and FamilySearch Indexing grinds along EXTREMELY slowly, if at all.

As a work-around I have installed an XP VM and a Linux VM under VirtualBox on the Windows 8 PC, and Indexing runs much better on either of them, though not as fast as the Windows 7 PC in my family room. The WIndows 7 PC which runs fine, is 64 bit as well and a lower spec machine than the one running Windows 8.

Any ideas?

Re: FamilySearch Indexing in Windows 8

Posted: Wed Jan 02, 2013 10:30 am
by russellhltn
Does FS Indexing still use Java? If so, then you might want to compare the version of Java installed between the Win7 and Win8 box - 32 bit only or 64 bit. That might make a difference in performance.

Re: FamilySearch Indexing in Windows 8

Posted: Thu Jan 03, 2013 9:56 am
by rich_jones_1999
Thanks, I appreciate the response.
I didn't have Java installed previously. I didn't have any programs that required it. I just let the installer install whichever version it wanted when FS Indexing runs through its installation.
I've noticed recently, if I Google the issue, posts from other users about the same problem.
Is this the appropriate forum to bring up the issue, or should I have posted in a different place?
I wasn't successful finding a tech support site for the program, only places to get help with performing the indexing itself.

Re: FamilySearch Indexing in Windows 8

Posted: Thu Jan 03, 2013 12:23 pm
by russellhltn
forums.familysearch.org would be a good place to ask. No one from FamilySearch is active here.

Re: FamilySearch Indexing in Windows 8

Posted: Fri Jan 04, 2013 7:47 am
by rich_jones_1999
Thanks for the reply. I'll give the Family Search forums a shot.

Re: FamilySearch Indexing in Windows 8

Posted: Sat Mar 08, 2014 3:34 pm
by Phorz
My mom was having this same issue with Windows 8.1 I updated Java to the latest version (Version 7 update 51) and she stopped having problems for now. Hopefully this is the permanent fix, hope this helps future searchers.

Re: FamilySearch Indexing in Windows 8

Posted: Sun Mar 09, 2014 12:28 pm
by rich_jones_1999
Thanks for the reply. I've been running Indexing in a VM running XP and that has run fine. I'll have to try it again directly under Windows 8.1 with the latest Java version. I'll post how it goes.

Re: FamilySearch Indexing in Windows 8

Posted: Tue Feb 07, 2017 5:46 am
by mercedesbiglia
Hola! Actualicé Java, tengo windows 10 64bits - No puedo ejecutar el programa, solo lo puedo ejecutar en otra computadora que tengo XP. Has podido con tu windows 8?
Gracias y saludos desde Argentina.