serious breach of Cisco 881w firewall
-
- Member
- Posts: 105
- Joined: Sun Feb 15, 2009 8:45 am
- Location: Chester, England
serious breach of Cisco 881w firewall
Yesterday While installing a new mls computer, I noticed "you tube" was available in a ward with the Cisco 881W. I did a bit of checking. First I checked the lan settings for family history computers and noticed it was re set to https://cuttlefish.familysearch.org/ext ... hcid=39048
As you may know this is not the offical lan setting!
I also did a filter test from the clerks support site. The filter failed the test.
Currently I am on the line to global services seeking a resoultion.
If you have any advice, please post it here.
I will let you know what happened with global services.
Stephen Sinclair, Sts, Chester England stake
As you may know this is not the offical lan setting!
I also did a filter test from the clerks support site. The filter failed the test.
Currently I am on the line to global services seeking a resoultion.
If you have any advice, please post it here.
I will let you know what happened with global services.
Stephen Sinclair, Sts, Chester England stake
-
- Community Administrator
- Posts: 34422
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: serious breach of Cisco 881w firewall
I assume that that was in the "proxy" part?stephen500 wrote:First I checked the lan settings for family history computers and noticed it was re set to https://cuttlefish.familysearch.org/ext ... hcid=39048
As you may know this is not the offical lan setting!
Unless there's something you've left out, that's still part of FamilySearch.org. As such, it might well be the new correct settings for FHC computers to use some of the services such as Ancestry.com. As far as I know, they've never told us the setting, just that LanDesk (and now Tivoli) will take care of it automatically. I know they have been doing some changes of late.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
- Member
- Posts: 105
- Joined: Sun Feb 15, 2009 8:45 am
- Location: Chester, England
Re: serious breach of Cisco 881w firewall
Al All I can say is "thanks for telling me" or not in the case of the Church! Just been in contact and yes cuttle fish is offical!
-
- New Member
- Posts: 18
- Joined: Thu Dec 06, 2012 9:35 pm
Re: serious breach of Cisco 881w firewall
"cuttlefish.familysearch.org" is the proxy server setting set and required for the "premium" services link to work from the fhc.familysearch.org portal launch page.
-
- New Member
- Posts: 3
- Joined: Thu Jul 17, 2014 6:07 pm
Re: serious breach of Cisco 881w firewall
I have a problem related to this issue. The proxy setting continues to default back to https://cuttlefish.familysearch.org/ext ... id=3359522
I understand that this is an official proxy for the FHC access to certain sites, but when it is turned on in the LAN settings it slows down our FHC internet speed so bad that we are unable to even use the internet at all.
When we have a class for patrons or stake leaders it is so frustrating for everyone that they leave the center without accomplishing anything. I have to go around to each computer in the center and set it back to "Automatically detect settings" in order for any pages to load at all.
Once I set it back to automatically detect then it is much faster and functional, but then Ancestry won't work.
Is there any way to work around this?
I understand that this is an official proxy for the FHC access to certain sites, but when it is turned on in the LAN settings it slows down our FHC internet speed so bad that we are unable to even use the internet at all.
When we have a class for patrons or stake leaders it is so frustrating for everyone that they leave the center without accomplishing anything. I have to go around to each computer in the center and set it back to "Automatically detect settings" in order for any pages to load at all.
Once I set it back to automatically detect then it is much faster and functional, but then Ancestry won't work.
Is there any way to work around this?
-
- Community Administrator
- Posts: 34422
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: serious breach of Cisco 881w firewall
If you're not the STS, then I would contact him. The STS should contact Global Service and they can check into the connectivity of the firewall. Assuming this isn't something that just happened, I'm guessing the router isn't set up correctly and that's giving the problems.olinselot wrote:I understand that this is an official proxy for the FHC access to certain sites, but when it is turned on in the LAN settings it slows down our FHC internet speed so bad that we are unable to even use the internet at all.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
- New Member
- Posts: 3
- Joined: Thu Jul 17, 2014 6:07 pm
Re: serious breach of Cisco 881w firewall
The fact that I don't know what the STS stands for means I am not the STS. ha ha. What does STS stand for and how can they contact Global Service?
Thanks for the help
Thanks for the help
-
- Community Administrator
- Posts: 34422
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: serious breach of Cisco 881w firewall
STS = Stake Technology Specialist. Officaly known as "Stake Assistant Clerk--Technology Specialist". Looking at your stake, there's 3 of them.olinselot wrote:What does STS stand for and how can they contact Global Service?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
- New Member
- Posts: 3
- Joined: Thu Jul 17, 2014 6:07 pm
Re: serious breach of Cisco 881w firewall
Thank you!