LDS.org calendar not sending email updates

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
ldenton0
New Member
Posts: 18
Joined: Mon Mar 04, 2013 4:56 pm

Re: LDS.org calendar not sending email updates

#31

Post by ldenton0 »

Some of our wards are reporting emails are being sent out their calendars. I went through the calendar, calendar setup, subscriptions could not see anything setup incorrectly.

But, as of today 5/7/2014 6:15 PM Pacific Time no emails are being sent.

Thanks
ldenton0
New Member
Posts: 18
Joined: Mon Mar 04, 2013 4:56 pm

Re: LDS.org calendar not sending email updates

#32

Post by ldenton0 »

I am the Assistant Stake Clerk responsible for lds.org.

I have Bishops asking why this is not working.
Is there any update as to why Emails are not being sent from the Calender on lds.org?
JonathanThomasMarshall
New Member
Posts: 12
Joined: Sat Mar 29, 2014 1:44 pm

Re: LDS.org calendar not sending email updates

#33

Post by JonathanThomasMarshall »

I'm reporting also that e-mails are still not getting sent. I'm trying to do things as requested (checking help, checking here, posting here, sending feedback through lds.org, responding to requests for information, following up on these requests). I'd prefer not to treat this like a business, and "escalating issues" to make sure your request is heard, especially since "escalating it" in this context means asking priesthood leaders to take time away from actual service.
russellhltn
Community Administrator
Posts: 31333
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: LDS.org calendar not sending email updates

#34

Post by russellhltn »

I've gotten a report back that there may be a problem when a calender user dies it may mess up the entire ward. (Apparently their removal from the system isn't clean.) Does this scenario fit for anyone?

It's being looked into but the developers are short-handed.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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drepouille
Senior Member
Posts: 2762
Joined: Sun Jul 01, 2007 6:06 pm
Location: Plattsmouth, NE

Re: LDS.org calendar not sending email updates

#35

Post by drepouille »

I may have a related issue. Our stake general priesthood meeting is this weekend. I wanted to force a reminder message to be sent, so I opened the event, and checked Send an e-mail now. All I ever get is the Spinner of Eternity. I can escape out of it, but as far as I can tell, no messages are sent.
Dana Repouille, Plattsmouth, Nebraska
JonathanThomasMarshall
New Member
Posts: 12
Joined: Sat Mar 29, 2014 1:44 pm

Re: LDS.org calendar not sending email updates

#36

Post by JonathanThomasMarshall »

Well, we have had a member of the ward pass away recently. They probably had an email in the system, so I guess that counts as a "calendar user".
jeffevannelson
Church Employee
Church Employee
Posts: 134
Joined: Thu Feb 23, 2012 8:26 am
Location: Utah

Re: LDS.org calendar not sending email updates

#37

Post by jeffevannelson »

This should be solved now.
jaredmente
New Member
Posts: 4
Joined: Wed Jan 08, 2014 12:02 pm

Re: LDS.org calendar not sending email updates

#38

Post by jaredmente »

Still not working for me. Anyone else having any luck?
davidrichey
Member
Posts: 71
Joined: Mon Oct 24, 2011 12:45 pm

Re: LDS.org calendar not sending email updates

#39

Post by davidrichey »

Only the "Send Now" works, the "Send Later" ones are not being sent.
jaredmente
New Member
Posts: 4
Joined: Wed Jan 08, 2014 12:02 pm

Re: LDS.org calendar not sending email updates

#40

Post by jaredmente »

Well, at least you're doing better than me. I can't get either way to work anymore.
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