Tech Forum

I've searched for an answer to this question in this forum and on Google and have failed to locate a solution.

Summary: I'm failing to get Ensign audio playback to function in my Gospel Library app for January and February 2014.

Expected result: Tap the play button triangle for a given January or February article and have audio stream.

Actual result: The play button triangle is grayed out for the January and February 2014 Ensigns and tapping it fails to do anything. However, the expected result occurs in Ensigns prior to January 2014, including December 2013, at a minimum.

Steps taken: I've uninstalled the Gospel Library app and re-installed it. I've refreshed my Ensign catalog. I've also restarted my phone since re-installing the app and signed into my lds.org account in the app.

App version: 2.6.1.7

Android version: 4.1.2

Thanks,

Daniel

I'm glad it's not me. I was just coming here to find out how to fix this problem as I am seeing the same thing. I hope to see an answer to your post soon.

This question may be moot: Gospel Library 3.0 was released today to the Google Play store. The audio for February's Ensign worked for me just now.

mfmohlma wrote:This question may be moot: Gospel Library 3.0 was released today to the Google Play store. The audio for February's Ensign worked for me just now.

Thanks, mfmohlma. That's what I was hoping, this morning, when I downloaded version 3.0.0.16 and later restarted my phone.

Alas, it's still broken, as described above . . . I like the new interface!

The Audio in the January 2014 Ensign works in my Android Device. The audio in the February 2014 Ensign does not - (at least the half-dozen articles I tried) as of the posting of this reply.