Location Missing When Clicking on Settings

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dhodgson
New Member
Posts: 8
Joined: Tue Apr 23, 2013 3:09 pm

Location Missing When Clicking on Settings

#1

Post by dhodgson »

When looking at the Calendar, in the lower-left corner is a list of Locations. That list shows the 4 buildings in our stake. When I click on the "Settings" link to edit the locations (to add a Building Scheduler, or to define which rooms can be scheduled), one of our buildings does not show up in the list there.

When I create a new event, and try to select a location, the missing building does show up there, but not all the rooms are correct (we would like to make a few changes to which rooms are available).

I have been told that the "Locations" are pulled out of the FMAT Database. I spoke with our local FM group here and was told that the FMAT Database shows the correct information and that there is nothing he can do.

We would like to switch all of our units over to online building scheduling, but until we can assign a Building Scheduler and adjust some of the rooms, we are unable to do that for this one building.

Does anyone know how I might be able to fix this problem?

Thanks,

David Hodgson
Stake Clerk
russellhltn
Community Administrator
Posts: 31500
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Location Missing When Clicking on Settings

#2

Post by russellhltn »

dhodgson wrote:When I click on the "Settings" link to edit the locations (to add a Building Scheduler, or to define which rooms can be scheduled), one of our buildings does not show up in the list there.
Are you the agent stake for that building? Only the agent stake can go into settings.

You'll have to work with the agent stake to change the rooms.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
dhodgson
New Member
Posts: 8
Joined: Tue Apr 23, 2013 3:09 pm

Re: Location Missing When Clicking on Settings

#3

Post by dhodgson »

Yes, we are the agent stake for that building. The FM Group showed me a printout of the FMAT Database showing this building assigned to our stake.
russellhltn
Community Administrator
Posts: 31500
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Location Missing When Clicking on Settings

#4

Post by russellhltn »

I've never seen the database myself, but I think there's "agent" and just "meeting there". You might want to verify that it's assigned to you as "agent". Perhaps by comparing it to another building.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
dhodgson
New Member
Posts: 8
Joined: Tue Apr 23, 2013 3:09 pm

Re: Location Missing When Clicking on Settings

#5

Post by dhodgson »

Thanks for the suggestion. I've just e-mailed the FM Group to verify that. I'll keep you posted.
jeffevannelson
Church Employee
Church Employee
Posts: 134
Joined: Thu Feb 23, 2012 8:26 am
Location: Utah

Re: Location Missing When Clicking on Settings

#6

Post by jeffevannelson »

One thing to note if the FM group just changed the status of a building it can take I think up to 2 weeks for the building to show up for the stake.
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