I have accidentally created 2 lds.org accounts, i won't bore you with the specifics. Is there any way that i can merge the 2 accounts. The reason i ask this is because account #1 has all my Familysearch.org research in it but when i created the account i did not have access to my MRN#. Account #2 has my MRN number but now my Familysearch.org research is a big blank. I really don't want to start all over with the research stuff. When i try to add my MRN# to account #1 it tells me there is already an account with that number. So if there is not a way to merge the 2 accounts is there a way for me to delete account #2 completely?
Thanks in Advance!
how can i merge 2 lds.org accounts
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Re: how can i merge 2 lds.org accounts
I'd suggest going to https://ldsaccount.lds.org/contact and filling out the form there.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
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- aebrown
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Re: how can i merge 2 lds.org accounts
You will need help from support people to fix this. I see two possible options:beatrizs74 wrote:I have accidentally created 2 lds.org accounts, i won't bore you with the specifics. Is there any way that i can merge the 2 accounts. The reason i ask this is because account #1 has all my Familysearch.org research in it but when i created the account i did not have access to my MRN#. Account #2 has my MRN number but now my Familysearch.org research is a big blank. I really don't want to start all over with the research stuff. When i try to add my MRN# to account #1 it tells me there is already an account with that number. So if there is not a way to merge the 2 accounts is there a way for me to delete account #2 completely?
- Contact FamilySearch Support (866-406-1830) and ask them to connect your FamilySearch account to your LDS Account #2; or
- Contact LDS Account Support (either by filling out the support form on ldsaccount.lds.org or by calling the Global Service Center (855-LDS-HELP)) and ask them to disconnect your MRN from Account #2 and connect it with Account #1, then have them remove Account #2.