Unable to post jpeg pictures on newsletter

Discussions about the Newsletter Tool at LDS.org.
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pamelacaine
New Member
Posts: 2
Joined: Mon Jul 07, 2014 12:11 pm

Unable to post jpeg pictures on newsletter

#1

Post by pamelacaine »

I successfully created 2 newsletters with photo attachments.
But I am now receiving and error message - File Type Not Allowed.
The attachment is IMG_5536.JPG
Any reason why these attachments are receiving and error message?
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aebrown
Community Administrator
Posts: 15138
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Re: Unable to post jpeg pictures on newsletter

#2

Post by aebrown »

pamelacaine wrote:I successfully created 2 newsletters with photo attachments.
But I am now receiving and error message - File Type Not Allowed.
The attachment is IMG_5536.JPG
Any reason why these attachments are receiving and error message?
JPEG is not an allowed file type for attachments, and never has been. See Creating Articles in the help system.

If you want a photo in your article, then you need to insert it as an image (using the Insert Image button on the toolbar), not as an attachment. When you say you "successfully created 2 newsletters with photo attachments" I"m guessing that you inserted those photos as images, and that's why you were successful.
jdlessley
Community Moderators
Posts: 8877
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Unable to post jpeg pictures on newsletter

#3

Post by jdlessley »

As has already been stated an image cannot be attached to an article. An image can only be imbedded in an article. If you want to attach an image and not imbed it in the article, then try imbedding the image in an attachable file type such as PDF. There are many free PDF converter programs available to do this. I create a MS Word document and then insert the file in that document and then save the document as a PDF file format
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
pamelacaine
New Member
Posts: 2
Joined: Mon Jul 07, 2014 12:11 pm

Re: Unable to post jpeg pictures on newsletter

#4

Post by pamelacaine »

User Error! You are right - I was trying to attach it instead of placing it right in the text. It is working again. Thank you!
mevans
Senior Member
Posts: 1954
Joined: Tue May 22, 2012 1:52 pm
Location: California, USA

Re: Unable to post jpeg pictures on newsletter

#5

Post by mevans »

And if you don't have the insert image icon on your toolbar, you need to change browsers. If I remember correctly, that option isn't available on all browsers (I think it may not have worked on Safari).
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