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MLS and LDS Tools

Posted: Sat Jul 26, 2014 3:23 pm
by drcheney
We have a new member in our ward that is listed on LDS Tools but their records don't show up in MLS. We have done several send/receive but it still isn't there. Any advice?

Re: MLS and LDS Tools

Posted: Sat Jul 26, 2014 3:36 pm
by russellhltn
First, I'd check on-line. LDS Tools only updates when you sync and they might have disappeared after your last sync.

On MLS, you can do a unit refresh.

Is this "member" a non-member spouse? They can play by different rules depending on where you're looking.