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Records not appearing in MLS
Posted: Thu Aug 14, 2014 9:29 pm
by mjgainer
We have a family in our ward whose records appear on lds.org in our Ward directory but they are not showing up in MLS. We have done multiple send/receive changes. When I check their records in the Leader and Clerk Resources, it clearly shows they that are still assigned to our ward. I can't figure out why their records are showing up in MLS. Any ideas? Thanks!
Re: Records not appearing in MLS
Posted: Thu Aug 14, 2014 9:32 pm
by eblood66
mjgainer wrote:We have a family in our ward whose records appear on lds.org in our Ward directory but they are not showing up in MLS. We have done multiple send/receive changes. When I check their records in the Leader and Clerk Resources, it clearly shows they that are still assigned to our ward. I can't figure out why their records are showing up in MLS. Any ideas? Thanks!
Try doing a
unit data refresh.