"Security Error"

Discussions around using and interfacing with the Church MLS program.
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dannykos
Member
Posts: 297
Joined: Wed Oct 15, 2008 2:26 am
Location: UK, East Grinstead

"Security Error"

#1

Post by dannykos »

Hi all, been getting a "Security Error" attempting to send/receive for the last fortnight. Any other UK users having similar issues - any ideas for resolution?
Thanks.
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aebrown
Community Administrator
Posts: 15138
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

#2

Post by aebrown »

dannykos wrote:Hi all, been getting a "Security Error" attempting to send/receive for the last fortnight. Any other UK users having similar issues - any ideas for resolution?
Thanks.

MLS has a system for securing transmissions. If you ever have to install MLS on a new computer, or restore a system backup (not just an MLS backup), the security has to be reset. This is done in the US/Canada by calling Clerk Support; I imagine in the UK you call the Administration Office. The support desk can reset it immediately so that you can then transmit right away.
dannykos
Member
Posts: 297
Joined: Wed Oct 15, 2008 2:26 am
Location: UK, East Grinstead

#3

Post by dannykos »

thanks for that - they've done a reset, so next time i'm at the chapel - i'll give it a go!
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