"Security Error"

Discussions around using and interfacing with the Church MLS program.
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dannykos
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Posts: 295
Joined: Wed Oct 15, 2008 1:26 am
Location: UK, East Grinstead

"Security Error"

Postby dannykos » Wed Oct 15, 2008 1:30 am

Hi all, been getting a "Security Error" attempting to send/receive for the last fortnight. Any other UK users having similar issues - any ideas for resolution?
Thanks.
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aebrown
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Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Postby aebrown » Wed Oct 15, 2008 5:04 am

dannykos wrote:Hi all, been getting a "Security Error" attempting to send/receive for the last fortnight. Any other UK users having similar issues - any ideas for resolution?
Thanks.


MLS has a system for securing transmissions. If you ever have to install MLS on a new computer, or restore a system backup (not just an MLS backup), the security has to be reset. This is done in the US/Canada by calling Clerk Support; I imagine in the UK you call the Administration Office. The support desk can reset it immediately so that you can then transmit right away.
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dannykos
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Posts: 295
Joined: Wed Oct 15, 2008 1:26 am
Location: UK, East Grinstead

Postby dannykos » Wed Oct 15, 2008 6:24 am

thanks for that - they've done a reset, so next time i'm at the chapel - i'll give it a go!
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