Updating LDS Account Information

Discussions about the Online Donation system.
jarednchrissy2
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Posts: 3
Joined: Sun Oct 08, 2017 8:58 pm

Re: Updating LDS Account Information

#131

Post by jarednchrissy2 »

Thank you. Still not working. Maybe I try SLC.
cmmingsc1
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Joined: Mon Oct 22, 2018 5:32 pm

Re: Updating LDS Account Information

#132

Post by cmmingsc1 »

How to reset obsolete email address for password recovery? The password link is being sent to an outdated email address.
Ellie2008
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Joined: Thu Dec 20, 2018 10:33 pm

Re: Updating LDS Account Information

#133

Post by Ellie2008 »

I cannot find a place to say I am a member of the chutch
russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Updating LDS Account Information

#134

Post by russellhltn »

Ellie2008 wrote:I cannot find a place to say I am a member of the chutch
Try this link: https://account.lds.org/membership

You will need your Membership Record Number (MRN).
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
donlee0938
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Joined: Thu Jan 18, 2018 8:46 am

Re: Updating LDS Account Information

#135

Post by donlee0938 »

I try to update my account information, but it insists on sending a text message to an invalid phone number. How do I get past this??????
russellhltn
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Location: U.S.

Re: Updating LDS Account Information

#136

Post by russellhltn »

donlee0938 wrote:I try to update my account information, but it insists on sending a text message to an invalid phone number. How do I get past this??????
You may want to tray and update your phone number in the directory. Failing that, ask your ward membership clerk to update it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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Mikerowaved
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Joined: Sun Dec 23, 2007 12:56 am
Location: Layton, UT

Re: Updating LDS Account Information

#137

Post by Mikerowaved »

russellhltn wrote:You may want to tray and update your phone number in the directory.
I don't think that would work as it would circumvent the 2-step authentication process.

Ask your ward clerk how to contact the Global Service Center. They have the means to fix your problem.
So we can better help you, please edit your Profile to include your general location.
jvergoz
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Joined: Sat Jan 26, 2019 4:01 am

Re: Updating LDS Account Information

#138

Post by jvergoz »

The problem is that it is asking for a two way to sin in and since I no longer have that phone number I cannot sign in. I have changed my phone number on the member list from the ward but that does not update the mylds account.
I have sent a message to the head quarters but it comes back and tells me to go into the account and change my number!!
rmrichesjr
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Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Updating LDS Account Information

#139

Post by rmrichesjr »

jvergoz wrote:The problem is that it is asking for a two way to sin in and since I no longer have that phone number I cannot sign in. I have changed my phone number on the member list from the ward but that does not update the mylds account.
I have sent a message to the head quarters but it comes back and tells me to go into the account and change my number!!
In that case, the suggestion in the previous post sounds applicable:
Mikerowaved wrote: ...

Ask your ward clerk how to contact the Global Service Center. They have the means to fix your problem.
briggs031
New Member
Posts: 1
Joined: Tue May 14, 2019 9:39 am

Re: Updating LDS Account Information

#140

Post by briggs031 »

I went in to update my phone number but when it says it will sent me a text for verification and to enter the code I do not get a text to that number? So how do I change my number
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