user id and password

Issues related to the use and operation of Family History Centers
Post Reply
farwest
Member
Posts: 201
Joined: Tue Jun 24, 2008 3:16 pm
Location: southern utah

user id and password

#1

Post by farwest »

On one of the computers in family history center in family search the user and password automatically fills in for the same patron even after she has logged off and someone else uses it. When she comes back and click user it puts her name and password in automatically.

Thanks
russellhltn
Community Administrator
Posts: 31512
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: user id and password

#2

Post by russellhltn »

What browser? Most browser has a feature to remember the login. But there's usually a setting to turn that off. In a FHC situation, it should be off.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
farwest
Member
Posts: 201
Joined: Tue Jun 24, 2008 3:16 pm
Location: southern utah

Re: user id and password

#3

Post by farwest »

We looked for the setting but couldn't find one. Using Chrome
User avatar
aebrown
Community Administrator
Posts: 15128
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Re: user id and password

#4

Post by aebrown »

farwest wrote:We looked for the setting but couldn't find one. Using Chrome
In Chrome, go to Settings. Choose "Show Advanced Settings" at the bottom of the basic settings section. Then you can see a section called "Passwords and Forms" (see screenshot below); uncheck the box by "Offer to save your web passwords." You can click the link for "Manage passwords" to remove any existing stored passwords.
Chrome-Passwords.png
Chrome-Passwords.png (7.03 KiB) Viewed 2020 times
farwest
Member
Posts: 201
Joined: Tue Jun 24, 2008 3:16 pm
Location: southern utah

Re: user id and password

#5

Post by farwest »

thanks we will take care of it.
Post Reply

Return to “Family History Centers”