MLS not working after update

Discussions around using and interfacing with the Church MLS program.
mpt2101
New Member
Posts: 8
Joined: Wed Apr 29, 2015 8:38 pm

MLS not working after update

Postby mpt2101 » Sun Feb 28, 2016 3:16 am

I recently updated MLS from 3.3.1 to 3.8.3, but after installing the newer version we can no longer sign in. The list of users is there, but the passwords are not working. Any ideas?

jdlessley
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Posts: 7187
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: MLS not working after update

Postby jdlessley » Sun Feb 28, 2016 5:52 pm

Try the recovery procedure in this wiki article. While the description of what you are experiencing is not exactly the same, the procedure may recover the corrupt data.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?

russellhltn
Community Administrator
Posts: 26430
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: MLS not working after update

Postby russellhltn » Sun Feb 28, 2016 7:57 pm

mpt2101 wrote:I recently updated MLS from 3.3.1 to 3.8.3,

That's quite a jump. Or was that a typo? (3.8.1 to 3.8.3?)
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

mpt2101
New Member
Posts: 8
Joined: Wed Apr 29, 2015 8:38 pm

Re: MLS not working after update

Postby mpt2101 » Sun Mar 20, 2016 2:17 am

Thanks for the advice. The fix worked.

It was an update from 3.3.1. We are in Zimbabwe and had a very old version running.


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