Possible bug with reccommend for member who had blessings restored

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stevereed
New Member
Posts: 7
Joined: Mon May 20, 2013 2:27 pm

Possible bug with reccommend for member who had blessings restored

#1

Post by stevereed »

We have a member who had their blessings restored and a recommend activated back in May of 2015. Now they are showing as an expired recommend in LDS Tools. Even more mysterious, their recommend number says it's issued but you cannot see any recommend status in LCR, it's just not there. So I'm kind of stuck, I don't know where else to go for tech support. I'm a Stake Clerk btw.
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russellhltn
Community Administrator
Posts: 31957
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Possible bug with reccommend for member who had blessings restored

#2

Post by russellhltn »

The recommend was issued after the blessings were restored and recorded, correct? There might be an issue if the recommend was processed before the restoration was complete.

As a Stake Clerk, you can call Local Unit Support.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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