membership problem

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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karinonly
New Member
Posts: 1
Joined: Sat Mar 26, 2016 2:46 pm

membership problem

#1

Post by karinonly »

LDS.org thinks I'm not a member of the church even though I have an account. How do I fix this so I can access Tools, Pathway, etc.
russellhltn
Community Administrator
Posts: 31525
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: membership problem

#2

Post by russellhltn »

You have to go to ldsaccount.lds.org and enter your membership number. I can be found on your temple recommend, but the best place to get it is from a IOS report obtained from your ward clerk or ward membership clerk.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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