Tech Forum

Hi,
I have two accounts and cannot seem to login into the first one I made that has my Membership record number. I have been paying tithing into that one. I recently logged into the 2nd account and I see I paid tithing once into this account and cannot add my MRN into this one. I can't figure out how to get all my information and tithing records into one account. Can someone help me please?

lynzeejb wrote:I have two accounts . . .

If you will speak to your ward or branch clerk, he will help connect you to the Global Service Center, where it can all be sorted out and the two accounts can be combined.

Okay thank you I will get in touch with my ward clerk. Last question, does it matter if I can't log in into one of the accounts. I only have the password for one, but the username for both accounts.

lynzeejb wrote:Okay thank you I will get in touch with my ward clerk. Last question, does it matter if I can't log in into one of the accounts. I only have the password for one, but the username for both accounts.

The Global Service Center will probably want to confirm that both accounts are yours, so I'd recover the password if you can. You can use the email option, or the membership record number option (for the connected account) for recovery.