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Empty Financial Report

Posted: Sun Jul 10, 2016 2:40 pm
by esarlls3
Our current stake Consolidated Financial Statement dated 30 Jun 2016 appears to be corrupted or empty. It is in the list but selecting the file displays a black statement window with "0%" and "Page 0 of ". All other reports (prior month Consolidated Financial Statements and current and prior month Unit Financial Statements, etc.) work fine.

MLS: 3.8.4_23909
Windows 10 Pro, 64-bit, 4.0GB.

Tried a reboot & send/receive. No change.

Any suggestions?

Regards,
Ed Sarlls
Katy Texas Stake Finance Clerk

Re: Empty Financial Report

Posted: Sun Jul 10, 2016 3:37 pm
by esarlls3
I can print it online from Leader & Clerk Resources / Finance / Reports.

Re: Empty Financial Report

Posted: Sun Jul 17, 2016 2:12 pm
by rscroggin
I have the same problem for the same date in MLS. Also, I didn't receive a Monthly Financial Statement for the stake for that date, either.

Re: Empty Financial Report

Posted: Sun Jul 17, 2016 2:47 pm
by jdlessley
Contact LUS and have them resend the financial statement. You can call them, e-mail them, or send a message through MLS. You can have any statement from headquarters resent when necessary.