Problems loging into LDS Tools
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Re: Problems loging into LDS Tools
Did this ever get resolved? I have the same issue.
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Re: Problems loging into LDS Tools
what kind of AI nonsense is this? still can't log in.
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Re: Problems loging into LDS Tools
If you are using the same Church account as you are using to log into this forum then your account does not have your membership record number (MRN) registered in your profile. Go to, and sign into, account.churchofjesuschrist.org. In the Membership section enter your MRN and save your changes.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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Re: Problems loging into LDS Tools
When I log in and enter my pin number it tells me the pin number does not match.
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Re: Problems loging into LDS account
Im the secretary at Sycamore Ward and a sister into my ward its trying to login to her Lds Account, i change her phone number and i cant reset her pasword with her phone number because when she try to reset pasword the phone number its diferent...... can u help me?
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Re: Problems loging into LDS Tools
For Church Account issues, please see this thread in the Church Account area: https://tech.churchofjesuschrist.org/fo ... hp?t=30383
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Re: Problems loging into LDS account
I think that you have to call the Global Services Department (Global Service Center) for that kind of thing. The number that I have for them is [removed].stefeen wrote: ↑Sun Feb 04, 2024 12:15 pm Im the secretary at Sycamore Ward and a sister into my ward its trying to login to her Lds Account, i change her phone number and i cant reset her pasword with her phone number because when she try to reset pasword the phone number its diferent...... can u help me?
[moderator note: We have been asked to not allow posting of the GSD phone number in the Forums. Please ask your ward clerk for it.]
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Re: Problems loging into LDS Tools
Are you referring to the authentication code that is sent to your phone when you log in to your Church account using an Internet browser?hansensharon wrote: ↑Sun Feb 04, 2024 8:10 am When I log in and enter my pin number it tells me the pin number does not match.
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Re: Problems loging into LDS Tools
The application has a PIN number that's separate from 2FA (if you have it turned on).hansensharon wrote: ↑Sun Feb 04, 2024 8:10 am When I log in and enter my pin number it tells me the pin number does not match.
If you've forgotten/lost your PIN, I'd suggest uninstall and reinstall the app. It will then ask you for a new PIN.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Problems loging into LDS Tools
The GSD phone number can also be found on the Wiki, and I'm informed we're allowed to post the link: https://tech.churchofjesuschrist.org/wi ... ice_Center