Don't know Security Question Answers to Reset Password

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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na.martinez1
New Member
Posts: 1
Joined: Sat Sep 24, 2016 11:21 am

Don't know Security Question Answers to Reset Password

#1

Post by na.martinez1 »

Is there another way to recover my password without using the security questions? I don't remember the answers to the questions so I can't recover my password to access my account. I need access to my account right away so I appreciate all the assistance I can get. Thank you
lajackson
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Posts: 10596
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Don't know Security Question Answers to Reset Password

#2

Post by lajackson »

na.martinez1 wrote:Is there another way to recover my password without using the security questions?
You can recover your account by choosing the Forgot your username? option and entering your membership record number and date of birth.
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