Someone is trying to hack my account.

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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isaktjones
New Member
Posts: 1
Joined: Sat Oct 29, 2016 9:40 am

Someone is trying to hack my account.

#1

Post by isaktjones »

I just got 6 emails saying I forgot my password and requested to change it, but I never forgot my password. My email has a secure password so I'm not worried about them getting ahold of those emails. I just want to know if there are any other ways they can reset my password? If I ignore this is my account secure or should I try and do something about it?
danpass
Senior Member
Posts: 502
Joined: Wed Jan 24, 2007 5:38 pm
Location: Oregon City, OR
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Re: Someone is trying to hack my account.

#2

Post by danpass »

It sounds like your account is secure. If you do feel any concern and decide to change your LDS Account password, go directly to ldsaccount.lds.org to do it and don't click on any links provided in such e-mails. I suspect you already know this, but it may help others who read this.
russellhltn
Community Administrator
Posts: 31971
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Someone is trying to hack my account.

#3

Post by russellhltn »

isaktjones wrote:I just got 6 emails saying I forgot my password and requested to change it, but I never forgot my password.
"Hack" is such a strong word. Odds are someone with a username similar to yours is wondering why they can't log in. So they keep trying to reset the password, but never get the emails.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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