Crashes on startup

Discussions around the iPhone/iPad/iPod Touch versions of the Gospel Library application.
RichPrice1
New Member
Posts: 11
Joined: Mon Jul 25, 2011 9:31 am

Re: Crashes on startup

#41

Post by RichPrice1 »

Finally got it to work. I deleted Several large apps and LDS Gospel Library was able to open. Afterwards, I was able to restore the apps that I removed.
michaeldnash
New Member
Posts: 4
Joined: Thu Jan 05, 2012 6:09 am

Re: Crashes on startup

#42

Post by michaeldnash »

Had the same issue on iPad Mini with current iOS but self-resolved on third attempt to load. While it was trying to open, I noticed the home screen was different, and realized there was a very recent upgrade (I skipped reading the scriptures Friday and Saturday). Once it loaded, I gave it a brief test. I like the new features.

My wife's Windows phone also had the crashing on start problem but cured itself after the second uninstall-reinstallation.
dianalitster
New Member
Posts: 5
Joined: Thu Dec 15, 2016 10:35 pm

Re: Crashes on startup

#43

Post by dianalitster »

I received another TestFlight email at 7:04 this morning. I followed your directions precisely. I get the instruction page, it goes to a white page and says it is updating, then it crashes. I took it to my son, thinking maybe I'm doing something incorrect, but it didn't work for him either. Am I having difficulty because I wasn't able to enter the code at the first invitation? I checked my iPad, it is currently updated to iOS 9.3.5. I have become very accustomed to reading my scriptures on this device. I don't know what to do. Thank you for your assistance.
halllynch
New Member
Posts: 2
Joined: Sun Dec 18, 2016 11:42 pm

Re: Crashes on startup

#44

Post by halllynch »

Ipad mini ios 9.3.5 (too old for ios 10)
Like others lds gospel library goes wierd on startup.
I ran 'pad info' app while trying to get library to work.
Gospel library seems to be running out of memory.
Looks like it is using all available memory and wants more.
bobd1830
New Member
Posts: 11
Joined: Wed Mar 14, 2012 1:33 pm
Location: Gilbert, AZ, USA

Re: Crashes on startup

#45

Post by bobd1830 »

I had the same issue on my iPad 2. But then when I cleaned out all of the apps in background mode which take up a lot of memory(you can see them by double-clicking the home button) the new Gospel Library came right up and is functioning well -- for now.
bobd1830
New Member
Posts: 11
Joined: Wed Mar 14, 2012 1:33 pm
Location: Gilbert, AZ, USA

Re: Crashes on startup

#46

Post by bobd1830 »

CLEAR OUT YOUR BACKGROUND APPS! It should come up OK then.
dsargent
New Member
Posts: 1
Joined: Mon Dec 19, 2016 7:42 am

Re: Crashes on startup

#47

Post by dsargent »

I too can not get it to launch. It crashes after home screen of Moroni. But if I double click on home button - I see a library screen behind and if a switch over to it, it will display where I was before the auto update happened and then it closes again. But if I double click on the home button, the library app will still be there. I have closed the library app and then tried re-launching it but it still crashes.
lajackson
Community Moderators
Posts: 10353
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Crashes on startup

#48

Post by lajackson »

dsargent wrote:But if I double click on the home button, the library app will still be there. I have closed the library app and then tried re-launching it but it still crashes.
You might try closing all of the other apps, also. They are also using memory.
jamesivie
New Member
Posts: 3
Joined: Mon Dec 19, 2016 7:43 am

Re: Crashes on startup

#49

Post by jamesivie »

Me too. Upgraded to 10.2, rebooted, closed ALL other apps. Still no go. Looks like some kind of issue with SqlLite:

{"bug_type":"109","os_version":"iPhone OS 10.2 (14C92)","build_version":"9897","timestamp":"2016-12-19 07:41:19.55 -0700","app_name":"GospelLibrary","bundleID":"org.lds.gospelstudy","incident_id":"47749AC9-4F91-4826-A18F-E0A144DEE443","name":"GospelLibrary","is_first_party":false,"app_version":"4.0.0","share_with_app_devs":false,"slice_uuid":"b7db4e04-dd93-36ed-be75-7d1c416d139d","adam_id":598329798}
Incident Identifier: 47749AC9-4F91-4826-A18F-E0A144DEE443
CrashReporter Key: 3db37e0990614583afdc3930f902ce45c5de5740
Hardware Model: iPad3,4
Process: GospelLibrary [415]
Path: /private/var/containers/Bundle/Application/E50595C4-F1C5-4E9F-9ECA-3B3DFBA291A5/GospelLibrary.app/GospelLibrary
Identifier: org.lds.gospelstudy
Version: 9897 (4.0.0)
Code Type: ARM (Native)
Role: Foreground
Parent Process: launchd [1]
Coalition: org.lds.gospelstudy [430]


Date/Time: 2016-12-19 07:41:19.1425 -0700
Launch Time: 2016-12-19 07:40:58.0000 -0700
OS Version: iPhone OS 10.2 (14C92)
Report Version: 104

Exception Type: EXC_CRASH (SIGKILL)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SPRINGBOARD, Code 0x8badf00d
Triggered by Thread: 0

Filtered syslog:
None found

Thread 0 name: Dispatch queue: SQLite.Database
Thread 0 Crashed:
0 libsystem_kernel.dylib 0x1b16523c 0x1b162000 + 12860
1 libsqlite3.dylib 0x1be721ec 0x1be1e000 + 344556
2 libsqlite3.dylib 0x1be7a48a 0x1be1e000 + 377994
3 libsqlite3.dylib 0x1be71e5e 0x1be1e000 + 343646
4 libsqlite3.dylib 0x1be63af2 0x1be1e000 + 285426
5 libsqlite3.dylib 0x1be3ca14 0x1be1e000 + 125460
6 libsqlite3.dylib 0x1be5e7a2 0x1be1e000 + 264098
7 libsqlite3.dylib 0x1be51c64 0x1be1e000 + 212068
8 SQLite 0x015804d0 0x14f5000 + 570576
9 SQLite 0x015860cc 0x14f5000 + 594124
10 SQLite 0x0158a708 0x14f5000 + 612104
11 SQLite 0x01503b54 0x14f5000 + 60244
12 SQLite 0x015002d8 0x14f5000 + 45784
13 SQLite 0x01586000 0x14f5000 + 593920
14 SQLite 0x0157f9d0 0x14f5000 + 567760
15 SQLite 0x0150085c 0x14f5000 + 47196
16 SQLite 0x0154ff64 0x14f5000 + 372580
17 SQLite 0x0155bf30 0x14f5000 + 421680
18 SQLite 0x0155bf78 0x14f5000 + 421752
19 SQLite 0x01503b54 0x14f5000 + 60244
20 SQLite 0x01509ca0 0x14f5000 + 85152
21 libdispatch.dylib 0x1b076082 0x1b075000 + 4226
22 libdispatch.dylib 0x1b08233a 0x1b075000 + 54074
23 SQLite 0x01500358 0x14f5000 + 45912
24 SQLite 0x0154fe98 0x14f5000 + 372376
25 LDSContent 0x00db6d3c 0xd69000 + 318780
26 LDSContent 0x00da6ed4 0xd69000 + 253652
27 GospelLibrary 0x00210728 0xfc000 + 1132328
28 GospelLibrary 0x0020ed60 0xfc000 + 1125728
29 LDSCommons 0x00d28728 0xd1d000 + 46888
30 LDSCommons 0x00d282de 0xd1d000 + 45790
31 UIKit 0x20a8e4da 0x20a68000 + 156890
32 UIKit 0x20b297f2 0x20a68000 + 792562
33 CoreFoundation 0x1b9c3aa0 0x1b8cf000 + 1002144
34 UIKit 0x20a8e74c 0x20a68000 + 157516
35 UIKit 0x20b297f2 0x20a68000 + 792562
36 CoreFoundation 0x1b8f07ec 0x1b8cf000 + 137196
37 CoreFoundation 0x1b8e9372 0x1b8cf000 + 107378
38 UIKit 0x20a8e74c 0x20a68000 + 157516
39 UIKit 0x20a8e298 0x20a68000 + 156312
40 UIKit 0x20af2600 0x20a68000 + 566784
41 UIKit 0x20a7e8fc 0x20a68000 + 92412
42 UIKit 0x20a7d952 0x20a68000 + 88402
43 UIKit 0x20a7d7b2 0x20a68000 + 87986
44 UIKit 0x20a7cdf4 0x20a68000 + 85492
45 UIKit 0x20a7a0b4 0x20a68000 + 73908
46 UIKit 0x20aec438 0x20a68000 + 541752
47 GospelLibrary 0x00401b88 0xfc000 + 3169160
48 GospelLibrary 0x003fc270 0xfc000 + 3146352
49 UIKit 0x20ae8732 0x20a68000 + 526130
50 UIKit 0x20cf4e28 0x20a68000 + 2674216
51 UIKit 0x20cfa446 0x20a68000 + 2696262
52 UIKit 0x20d0d130 0x20a68000 + 2773296
53 UIKit 0x20cf782c 0x20a68000 + 2684972
54 FrontBoardServices 0x1d2c69b2 0x1d290000 + 223666
55 FrontBoardServices 0x1d2c686c 0x1d290000 + 223340
56 FrontBoardServices 0x1d2c6b56 0x1d290000 + 224086
57 CoreFoundation 0x1b98c71a 0x1b8cf000 + 775962
58 CoreFoundation 0x1b98c224 0x1b8cf000 + 774692
59 CoreFoundation 0x1b98a4fa 0x1b8cf000 + 767226
60 CoreFoundation 0x1b8d9532 0x1b8cf000 + 42290
61 CoreFoundation 0x1b8d9340 0x1b8cf000 + 41792
62 UIKit 0x20ae1ec0 0x20a68000 + 499392
63 UIKit 0x20adc550 0x20a68000 + 476496
64 GospelLibrary 0x0010d698 0xfc000 + 71320
65 libdyld.dylib 0x1b0a350a 0x1b0a0000 + 13578

...
pamjjensen
New Member
Posts: 2
Joined: Mon Dec 19, 2016 7:48 am

Re: Crashes on startup

#50

Post by pamjjensen »

I am having the same problem with the Moroni picture coming up, then a line coming down from the top of the screen informing me "Updating Gospel Library". The screen then turns white and goes back to my iPad main icon screen. Really frustrating! When I go to my updates page, it shows it has finished updating and shows "open". When I try to access this way, the same thing is happening.
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