702i not connecting

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farwest
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Posts: 201
Joined: Tue Jun 24, 2008 3:16 pm
Location: southern utah

702i not connecting

#1

Post by farwest »

We just installed a Cisco 702i and it fires up green then it starts alternating between green, red and amber. Any thoughts on this?

Thanks,

Whitt
russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: 702i not connecting

#2

Post by russellhltn »

It's phoning home to the mothership in SLC. It may take awhile. Especially if it has to update its firmware.
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farwest
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Posts: 201
Joined: Tue Jun 24, 2008 3:16 pm
Location: southern utah

Re: 702i not connecting

#3

Post by farwest »

Thank you I told them to leave it hooked up for a while then see happens.
russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
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Re: 702i not connecting

#4

Post by russellhltn »

Some relevant links: Setting Up 1041N and 702i Wireless Access Points

"Configuration often completes in less than 15 minutes but could take two hours or more."

Cycling through red, green, amber, and off: General warning; insufficient inline power
Cycling through green, red, and amber: Discovery/join process in progress
Rapidly cycling through red, green, and amber: Access point location command invoked
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
harddrive
Senior Member
Posts: 501
Joined: Thu Jan 03, 2008 7:52 pm

Re: 702i not connecting

#5

Post by harddrive »

I'm late on this conversation, but have the Global Service center check the router DHCP configuration. I had a WAP in one of my building that did that for like 2 weeks. I discovered that the DHCP setting was missing an important piece of information and once that information was put into the DHCP the WAP came flying right up.
farwest
Member
Posts: 201
Joined: Tue Jun 24, 2008 3:16 pm
Location: southern utah

Re: 702i not connecting

#6

Post by farwest »

Never would connect so FM brought another access point down and it fired up. Don't know what the issue was with the other one. But thanks for your response I can use all the help I can get.

Thanks,
Whitt
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