Indexing Java 8 issue, Error starting the application

Issues related to FamilySearch Indexing
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chowell
New Member
Posts: 4
Joined: Wed Jan 25, 2017 9:37 am

Indexing Java 8 issue, Error starting the application

#1

Post by chowell »

When I try to open an Indexing batch to arbitrate I get, Error starting the application”
Using JAVA 8 update 121 (build 1.8.0_121-b13)
FamilySearch Indexing 3.27.7-9eea0
chowell
New Member
Posts: 4
Joined: Wed Jan 25, 2017 9:37 am

Re: Indexing Java 8 issue, Error starting the application

#2

Post by chowell »

Error detail is attached:
chowell
New Member
Posts: 4
Joined: Wed Jan 25, 2017 9:37 am

Re: Indexing Java 8 issue, Error starting the application

#3

Post by chowell »

Okay, just got a reply from FamilySearch, " We are aware of this issue and the Engineers are working to resolve the problem as quickly as possible."
faith183
New Member
Posts: 1
Joined: Tue Mar 28, 2017 9:34 am

Re: Indexing Java 8 issue, Error starting the application

#4

Post by faith183 »

I'm having same issues. I have uninstalled the software and re-installed it twice now and when I click the shortcut to open it, I get a java virtual machine error. We are having a YSA ward competition right now and this is making it hard to contribute! Any fixes or help would be appreciated.

Windows 7 Enterprise
Service Pack 1
64 bit OS
JustinRichard
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Posts: 1
Joined: Fri Apr 07, 2017 4:38 am

Re: Indexing Java 8 issue, Error starting the application

#5

Post by JustinRichard »

Having the same problem
crazymom65
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Posts: 1
Joined: Thu Apr 13, 2017 12:18 pm

Re: Indexing Java 8 issue, Error starting the application

#6

Post by crazymom65 »

Having the same issue, I cannot find the solution. Any help would be greatly appreciated.
benjaminjenson11
New Member
Posts: 1
Joined: Tue Apr 18, 2017 8:44 am

Re: Indexing Java 8 issue, Error starting the application

#7

Post by benjaminjenson11 »

It's a temporary fix, but you could try going back to a previous version of Java, Java 7, or Java 6. If you are using a Linux OS, you need to use Java 6.
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