New Ward - How Long Before Leaders Can Use Leader & Clerk Resources?

Discussions around using and interfacing with the Church MLS program.
ccmichaelson
New Member
Posts: 16
Joined: Wed Mar 23, 2011 12:40 pm

New Ward - How Long Before Leaders Can Use Leader & Clerk Resources?

Postby ccmichaelson » Sun Feb 19, 2017 11:26 am

What is the amount of time required before leadership in a new ward can access Leader & Clerk Resources? Members were moved out of old ward, we did MLS send & received, all new ward members were then populated inside MLS. This morning the bishop logged into leader & clerk resources and assigned the clerks (e.g. ward clerk). However, when that ward clerk attempts to login (it's been about 4 hours) he gets access denied.

russellhltn
Community Administrator
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: New Ward - How Long Before Leaders Can Use Leader & Clerk Resources?

Postby russellhltn » Sun Feb 19, 2017 11:50 am

We suggest waiting 24 hours before being concerned. The computers sync twice a day, so it should be 12 hours at the most, but it's hard telling exactly when that happens.
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