Donation link won't load

Discussions about the Online Donation system.
shellberr83
New Member
Posts: 2
Joined: Tue Apr 25, 2017 12:52 pm

Re: Donation link won't load

#11

Post by shellberr83 »

Finally got it to work; had to clear cache, cookies, etc... then close and reopen chrome and it finally worked.
thompsonnurae1
New Member
Posts: 1
Joined: Sat May 13, 2017 9:37 am

Re: Donation link won't load

#12

Post by thompsonnurae1 »

I am having problems with the donation page it will not load. I have been trying for more than a week. Please advice if there is a problem.
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Donation link won't load

#13

Post by russellhltn »

thompsonnurae1 wrote:I am having problems with the donation page it will not load. I have been trying for more than a week. Please advice if there is a problem.
It loads OK for me. Kinda slow, but it did load. If the page was out for a week, we'd have tons of complaints.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
tiffanyannromney
New Member
Posts: 1
Joined: Wed May 17, 2017 7:17 pm

Re: Donation link won't load

#14

Post by tiffanyannromney »

I had the same problem. Cleared browsing data and now it works.
dapa2350
New Member
Posts: 1
Joined: Tue Jun 06, 2017 9:03 am

Re: Donation link won't load

#15

Post by dapa2350 »

RE:Donations link won't load
Same problem. I have used donations without difficulty now loading bar never ends.
If anyone has a solution I would appreciate help. thanks
SteveLizOsborn
New Member
Posts: 2
Joined: Mon Jun 19, 2017 5:09 pm

Re: Donation link won't load

#16

Post by SteveLizOsborn »

Me too... was working fine earlier this month now won't work. Bummed! (I am assigned to serve in a ward other than my home ward, and this is the easiest way to get the donations made--- please fix soon!)
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Donation link won't load

#17

Post by russellhltn »

SteveLizOsborn wrote:Me too... was working fine earlier this month now won't work. Bummed! (I am assigned to serve in a ward other than my home ward, and this is the easiest way to get the donations made--- please fix soon!)
Were you assigned earlier this month? Historically, some tools have had problems with "multi-ward" members. This might be a clue as to why it's not working for you.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Tosotikoga
New Member
Posts: 1
Joined: Mon Sep 11, 2017 9:32 pm

Re: Donation link won't load

#18

Post by Tosotikoga »

Same problem here. Just get the loading bar for minutes. Any ideas on the fix??
dawsonmk
New Member
Posts: 1
Joined: Mon Aug 28, 2017 3:50 pm

Re: Donation link won't load

#19

Post by dawsonmk »

anyone know why this is happening and will not load donations to enter them in?
LJCahoon
New Member
Posts: 1
Joined: Mon Nov 06, 2017 2:32 pm

Re: Donation link won't load

#20

Post by LJCahoon »

same issue, just get the loading bar. Tried on iphone and pc.
Post Reply

Return to “Online Donations”