Ancestry and LDS Account

Discussions around Genealogy technology.
jkfurgo
New Member
Posts: 1
Joined: Fri Sep 17, 2021 9:52 am

Re: Ancestry and LDS Account

#21

Post by jkfurgo »

My daughter has a familysearch.org account. I am trying to set her up with her free Ancestry account through the Partner Access. When I follow the steps, I reach this page - https://www.familysearch.org/partner/access-denied and the message says "Thank you for your interest, but at this time you do not qualify for this offer." Is it because she is 11 she is not allowed to have an Ancestry.com account?
russellhltn
Community Administrator
Posts: 31297
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Ancestry and LDS Account

#22

Post by russellhltn »

From How do I set up my Ancestry account?
Youth younger than 13 cannot create a free account.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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