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unknown error when going to lessons/melchizedek priesthood materials in gospel library for windows 4.018.0

Posted: Sat Nov 25, 2017 2:31 pm
by pf1127
when ever I go to lessons and hit enter on melchizedek priesthood I get the following error an unknown error has occurred in addition to that I get a blank white screen after clicking ok to dismiss the error message. what can I do to fix this.