adding a membership number

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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alonnashaw
New Member
Posts: 1
Joined: Tue Nov 28, 2017 8:09 am

adding a membership number

#1

Post by alonnashaw »

I have an lds account and hadn't added my membership number at first because I didn't know it. I tried to add it and it just keeps kicking me out saying my session has timed out, even though I was only in for about a minute. Can anyone tell me what I'm doing wrong? Thanks
russellhltn
Community Administrator
Posts: 31942
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: adding a membership number

#2

Post by russellhltn »

Follow the steps in question #5: LDS Account Help.

In addition, I'd clear the browser cache and cookies or try a different browser or computer.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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