Unable to sync LDS Tools

Discussions around the Android version of the Member Tools application
DBElm
New Member
Posts: 2
Joined: Wed Aug 22, 2018 6:16 pm

Re: Unable to sync LDS Tools

Postby DBElm » Wed Aug 22, 2018 6:20 pm

I have an LG tablet. I also cannot sync LDS tools from anywhere. I have a very good wifi. I've tried at church and home many times with no luck. It comes up "LDS Tools Services are unavailable. Please try again later." Of course it worked for years, but not now. I am not on a mission. Syncing on my iPhone works fine. ...frustrating

DBElm
New Member
Posts: 2
Joined: Wed Aug 22, 2018 6:16 pm

Re: Unable to sync LDS Tools

Postby DBElm » Wed Aug 22, 2018 6:40 pm

Also, in the background it reads: "Sync Complete" but it still has the box reading "unavailable" and will not let me into the stake lists.

stephenpulley
New Member
Posts: 1
Joined: Sat Oct 01, 2016 6:27 am

Re: Unable to sync LDS Tools

Postby stephenpulley » Wed Aug 29, 2018 1:26 pm

Unable to sync Amazon Fire tablet for four days. [email and phone number removed]. Easy fix, get released!
Last edited by russellhltn on Wed Aug 29, 2018 1:36 pm, edited 1 time in total.
Reason: Personal information removed - this is a public forum.

russellhltn
Community Administrator
Posts: 27417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Unable to sync LDS Tools

Postby russellhltn » Wed Aug 29, 2018 1:38 pm

stephenpulley wrote:Easy fix, get released!

Not easy, may never be fixed. (As fas as Kindle.)
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

gfletcher2
New Member
Posts: 1
Joined: Thu Dec 19, 2019 5:31 pm

Re: Unable to sync LDS Tools

Postby gfletcher2 » Thu Dec 19, 2019 5:35 pm

Info:
android v9
lds tools 3.6.x

In my case, this seems to be solved by logging out and removing user data.


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