membership number connected to a lost account

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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roscostanton
New Member
Posts: 1
Joined: Wed Jan 24, 2018 11:07 am

membership number connected to a lost account

#1

Post by roscostanton »

my membership number is linked to an account that i have no access to. is there a way to get the number on a new account? it wont accept it when i type it in
russellhltn
Community Administrator
Posts: 31933
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: membership number connected to a lost account

#2

Post by russellhltn »

From the sign-in screen, you can recover the username and/or reset the password.

The right way to do this is to recover that account, not create a new one.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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