can't get onto account

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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can't get onto account


Post by marleymyrnarae1 »

I am trying to set up an account for my husband and keep getting the message that his membership # and birthday are already in use. If we have already set up an account, neither of us remember doing . Therefore can't get into the account. What to do?
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Re: can't get onto account


Post by rmrichesjr »

Please refer to the first post in the LDS Account forum. This is the post:

It has a link to the official LDS Account support page. If none of the questions/answers on the latter page are useful for you, there are tips to submit a web form request for help. Another option is to contact your ward clerk and have him call the Global Service Center to fix things.
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