Donation Address Incorrect

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preston.baxter
Member
Posts: 106
Joined: Mon Mar 03, 2008 10:55 pm
Location: Sandy, Utah, USA

Re: Donation Address Incorrect

#11

Post by preston.baxter »

I looked myself up in CDOL and see the same residential address as is listed in my membership record. The mailing address in CDOL exactly matches the residential address.
preston.baxter
Member
Posts: 106
Joined: Mon Mar 03, 2008 10:55 pm
Location: Sandy, Utah, USA

Re: Donation Address Incorrect

#12

Post by preston.baxter »

Called the GSC this morning. The tech said it is a glitch in their banking system, which local leaders can't access or fix; calling them is the only way to update it. She said it seems to only happen when someone was using a PO Box as their contact address (which I was at my previous address). Generating a new statement now doesn't show the updated address, but I'll try tomorrow assuming there is a "lag" in getting things updated for them internally.
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