) I tried to "cancel" my free membership on Ancestry, but when I tried to associate it again from the link on Family Search, it says it is already associated with an ancestry account. Maybe it just needs an overnight run to clear out? Can anyone tell me how to transfer the free membership from one Ancestry account to another (to the Ancestry account associated with my LDS account.)Transferring Ancestry Membership?
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Lyndavargas
- New Member
- Posts: 3
- Joined: Thu Mar 08, 2018 11:50 am
Transferring Ancestry Membership?
Long ago I had my free Ancestry membership associated with an account with my work email instead of my home email. (Long story why there are two accounts - let's just say it was an ID10T problem. ) I tried to "cancel" my free membership on Ancestry, but when I tried to associate it again from the link on Family Search, it says it is already associated with an ancestry account. Maybe it just needs an overnight run to clear out? Can anyone tell me how to transfer the free membership from one Ancestry account to another (to the Ancestry account associated with my LDS account.)
) I tried to "cancel" my free membership on Ancestry, but when I tried to associate it again from the link on Family Search, it says it is already associated with an ancestry account. Maybe it just needs an overnight run to clear out? Can anyone tell me how to transfer the free membership from one Ancestry account to another (to the Ancestry account associated with my LDS account.)-
russellhltn
- Community Administrator
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- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Transferring Ancestry Membership?
Just as a guess, I'd think the answer would be to contact Ancestry and have them merge the accounts.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Lyndavargas
- New Member
- Posts: 3
- Joined: Thu Mar 08, 2018 11:50 am
Re: Transferring Ancestry Membership?
I called Ancestry and the rep only suggested inviting each of the accounts to be an “Editor” on the other. She said they can’t merge them. 
Thanks, though!
Thanks, though!