You'll most likely have to work with your ward clerk and have them contact support. This is mostly a user-to-user forum.danielepotter wrote:It says my membership is already in but I still can't access anything. The site is extremely unfriendly.
Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
You have another account that is associated with your membership record number. Go to https://ldsaccount.lds.org/ and click on the "Forgot your username?" link. Then choose the option to recover your account using your membership record number.danielepotter wrote:It says my membership is already in but I still can't access anything.
See update from the church
ae we able to get into my ward diewctory with my computer?
i hVE IN MEMBERSHIP HAS MY MEMBERSHIP NUMBER BUT YIUR TELLING ME I AM NOT A MEMBER
My user name and password are correct but cant log in.
If you just reciently changed your password, then please read this post.rickkpearce wrote:My user name and password are correct but cant log in.
I had just renewed my Ensign and signed back in to look at other products but it wouldn't let me so I guess processing must be slow, Janice starkey
Same problem here. All info is correct but won't let me in.
We have a sister in our ward that has two username and it says her membership record doesn't exist when she tries to setup the account. How can we get this reset?