LDS Tools does not update after member's move.

Discussions around the Android version of the Member Tools application
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thomascluff
New Member
Posts: 1
Joined: Sun Oct 09, 2016 2:51 pm

LDS Tools does not update after member's move.

#1

Post by thomascluff »

A member recently moved from one ward to another. The records moved to the new ward fine, but on her phone, the LDS Tools app will not update with the new ward's information. She's even uninstalled/reinstalled the app and had no success.

Any suggestions?
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lajackson
Community Moderators
Posts: 11472
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: LDS Tools does not update after member's move.

#2

Post by lajackson »

Did she sync yet?
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