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LDS Tools does not update after member's move.

Posted: Sun Jun 24, 2018 12:57 pm
by thomascluff
A member recently moved from one ward to another. The records moved to the new ward fine, but on her phone, the LDS Tools app will not update with the new ward's information. She's even uninstalled/reinstalled the app and had no success.

Any suggestions?

Re: LDS Tools does not update after member's move.

Posted: Sun Jun 24, 2018 1:01 pm
by lajackson
Did she sync yet?