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won't add membership number

Posted: Sun Jul 15, 2018 11:45 am
by jsl19
my wife created an account but just a friend account i tried to add her membership # to create a full account so she can use lds tools
i get an error every time i try, says there is already an account. but i have no idea what it is or how to find it...

Re: won't add membership number

Posted: Sun Jul 15, 2018 11:57 am
by rmrichesjr
There are solutions for fixing a duplicate account situation. Searching this forum (the LDS Account forum) for 'duplicate account' will likely find some helpful solutions.