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Re: LUFAS: object [object] OK
Posted: Thu Aug 09, 2018 1:16 pm
by dwshore
Pretty frustrating to have completed one audit two weeks ago and everything went smoothly; and then experience what everyone else had last night trying to finish the audit.
Re: LUFAS: object [object] OK
Posted: Thu Aug 09, 2018 3:33 pm
by drepouille
My auditor now says: "I tried it at lunch time and it is saving information now. Since my payment and deposit information saved, I can complete the audit today."
Re: LUFAS: object [object] OK
Posted: Sun Aug 12, 2018 11:41 am
by tanolen
Does anyone know if this has been resolved yet?
Re: LUFAS: object [object] OK
Posted: Sun Aug 12, 2018 1:28 pm
by drepouille
yes
Re: LUFAS: object [object] OK
Posted: Tue Aug 14, 2018 5:51 am
by drepouille
Yesterday, I received a very unhelpful response to my Feedback request on this issue. The responder basically said, "LUFAS 5.0 is a new experience for us all. I was able to perform an audit without any problems, so you should be able to do so as well."
Right. Thanks.
Re: LUFAS: object [object] OK
Posted: Tue Aug 14, 2018 8:25 am
by lajackson
Uncle Larry's Motto: If I had a nickel for every time a help desk said something that happened to me should not have happened, I would have been able to retire years ago.