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WiFi "attack on your network" message for LDS Access

Posted: Tue Aug 14, 2018 9:04 am
by RyanGard1977
Any thoughts on why my cell phone (Samsung Galaxy S5) is showing this message when connection to many (not all) of the LDS Access networks in multiple buildings in multiple stakes? Sorry if this topic has already been covered. I am a FM Group Service Missionary who ends up giving advice to a lot of the Stake Technology Specialists when they run into problems (usually tell them to come here for advice!)

"Security & Privacy"
There's an attack on your Wi-Fi network:
"LDSAccess"
This attack could allow someone to listen to your web traffic. Do you want to disconnect?"

Thanks!

Ryan

Re: WiFi "attack on your network" message for LDS Access

Posted: Tue Aug 14, 2018 10:50 am
by sbradshaw
It seems to be caused by the Verizon Security & Privacy app. This thread was helpful:
https://community.verizonwireless.com/thread/935026
It gives instructions for disabling the notification, but it's not clear what triggers it.

Re: WiFi "attack on your network" message for LDS Access

Posted: Tue Aug 14, 2018 11:35 am
by russellhltn
Reading the description, it appears it's designed to alert if you if the network isn't secured. All church APs should be running WPA or WPA2. I'd suggest using a tool to see if any APs are broadcasting in something less secure like WEP or open. I like WiFi Analyzer.

Re: WiFi "attack on your network" message for LDS Access

Posted: Tue Aug 21, 2018 9:07 am
by Jacobdaviddean
Could it be that the app doesn't like the VPN imposed by the firewall?

Re: WiFi "attack on your network" message for LDS Access

Posted: Tue Aug 21, 2018 1:27 pm
by Mikerowaved
Jacobdaviddean wrote:Could it be that the app doesn't like the VPN imposed by the firewall?
I don't believe the firewalls use a VPN for the ports the general membership uses for web traffic.

Re: WiFi "attack on your network" message for LDS Access

Posted: Thu Aug 23, 2018 7:22 pm
by bartj
I'd recommend you contact the Global Service Center (1-855-537-4357). They likely won't be able to help you resolve it on the first call but can escalate to 2nd level for additional support.