LDS Tools Services are unavailable

Discussions around the Android version of the Member Tools application
maebelakn
New Member
Posts: 5
Joined: Mon Nov 25, 2019 11:58 pm

Re: LDS Tools Services are unavailable

#31

Post by maebelakn »

same problem and my android versionn is 9.
johnrgriffin
New Member
Posts: 1
Joined: Wed Dec 04, 2019 5:01 am

Re: LDS Tools Services are unavailable

#32

Post by johnrgriffin »

Same. New Pixel 4. Android 10. All security protocols are updated. Get same message, i.e. "Tools services are unavailable. Try again later."

Tried deleting app and reinstalling. Several times. No luck. Suggestions???
lajackson
Community Moderators
Posts: 11460
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Member Tools Services are unavailable

#33

Post by lajackson »

drmoreland wrote:Uninstall and reinstall the latest 4.4 release and had the same result.
Member Tools is at version 3.6.1 according to my Android device.
maebelakn
New Member
Posts: 5
Joined: Mon Nov 25, 2019 11:58 pm

Re: LDS Tools Services are unavailable

#34

Post by maebelakn »

What I did, saved my staff and pressed reset, everything was reinstalled and It worked lost a few things not saved but No problem anymore besides LCR "sigh"
matthewsage
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Posts: 11
Joined: Sun Jan 01, 2017 12:52 pm

Re: LDS Tools Services are unavailable

#35

Post by matthewsage »

For anyone still struggling with this, I just finally got sync working on my older Android 6.0 tablet. I had the same problem as described above, and I couldn't get it to sync at all.

However, I want manually into the app permissions for Member Tools and enabled everything. I believe the permission for Storage is probably the important one, but I turned them all on. For some reason Member Tools isn't triggering the pop-up that requests the permissions it needs. You can manually set permissions under Settings - Apps - Member Tools - Permissions. Please, every Android device is a little different though.
It worked for me, hopefully it can help someone else out.
darrah
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Posts: 1
Joined: Fri Sep 18, 2020 9:11 pm

Re: LDS Tools Services are unavailable

#36

Post by darrah »

My Samsung version 7 is saying the same thing just recently.
alyxlarsen
New Member
Posts: 15
Joined: Tue Jan 18, 2011 7:46 pm
Location: Vernal, Utah, USA

Re: LDS Tools Services are unavailable

#37

Post by alyxlarsen »

Same problem, I tried reinstalling and setting permissions manually. Still not working.
RobertNickel
New Member
Posts: 2
Joined: Wed Mar 08, 2017 9:31 pm

Re: LDS Tools Services are unavailable

#38

Post by RobertNickel »

Same. Android 11 and it's not working. Confirmed that I can login via the website.
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forbushd
New Member
Posts: 12
Joined: Fri Jan 17, 2014 12:05 am

Re: LDS Tools Services are unavailable

#39

Post by forbushd »

The issue I am finding is if your Play Store services are either not installed or out of date, this won't work. Why would our private membership data be reliant on Google's spy services?
jeffmoyes
New Member
Posts: 1
Joined: Sun Jan 03, 2021 3:10 pm

Re: LDS Tools Services are unavailable

#40

Post by jeffmoyes »

Google Play Services provides various "infrastructure" that apps use to do their work. It's somewhat kind of similar to saying you need to have a particular version or higher of Android to run an app because of what that version Android can do. (Same principle just on a "more specific" level).
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