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SOLUTION: LDS directory services are unavailable

Posted: Wed Jan 09, 2019 7:37 pm
by swidmann1
I've been having the same problem in receiving this error message when synching. Ultimately I uninstalled the LDS Tools app and reinstalled it on my phone. BINGO, that solved the synching problem for me.

Re: SOLUTION: LDS directory services are unavailable

Posted: Fri Feb 08, 2019 12:00 pm
by llreef
I've uninstalled and installed several times and still can't sync!!! So frustrated!

Re: SOLUTION: LDS directory services are unavailable

Posted: Mon Feb 11, 2019 4:10 pm
by deeter84
Same problem. I've also uninstalled and reinstalled. I agree, very frustrating!

Re: SOLUTION: LDS directory services are unavailable

Posted: Tue Feb 12, 2019 12:32 pm
by jefferson09
I am having the same problem.

Re: SOLUTION: LDS directory services are unavailable

Posted: Sat Feb 16, 2019 7:04 am
by WJederberg
I am having the same problem with my phone and notepad. My phone has the right OS (5.11). This is very frustrating. All was well two weeks ago. I have uninstalled and reinstalled several time on both devices. :roll:

Re: SOLUTION: LDS directory services are unavailable

Posted: Sat Feb 16, 2019 10:35 am
by lajackson
There is a problem with the LDS Tools for Android sync function that is being worked. Unfortunately, there is no estimated fix time.

Re: SOLUTION: LDS directory services are unavailable

Posted: Sat Feb 23, 2019 8:47 am
by yeardleys
Where was it posted that a fix action was occurring? What is the fix action? What was the sync problem specifically?

Re: SOLUTION: LDS directory services are unavailable

Posted: Sat Feb 23, 2019 10:19 am
by lajackson
yeardleys wrote:Where was it posted that a fix action was occurring? What is the fix action? What was the sync problem specifically?
The problem has been discussed at length in a number of topics here at the Forum. A revised version of the app (3.5.4) was released a few days ago.

It is my understanding that there was an interface problem. LDS Tools gets most of its information from other services, and it appears that one of the services returned an unexpected response that LDS Tools was not able to handle.

Re: SOLUTION: LDS directory services are unavailable

Posted: Wed Sep 04, 2019 2:08 pm
by clydewogden
I am having the same problem.
Things were fine until 2 weeks ago.
I tried to access leaders and clerks account and all I get is this error message:

Corus
Internal Server Error

checking the address box is shows--nrcorus.churchofjesuschrist.org corus
Help
Clyde Ogden,
[personal contact information removed - this is a public forum]

Re: SOLUTION: LDS directory services are unavailable

Posted: Wed Sep 04, 2019 5:14 pm
by russellhltn
clydewogden wrote:I am having the same problem.
Things were fine until 2 weeks ago.
I tried to access leaders and clerks account and all I get is this error message:
Are you using a web browser, or using the Member Tools app in Android?