can't update account info

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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lordawn
New Member
Posts: 1
Joined: Mon Jan 14, 2019 7:33 pm

can't update account info

#1

Post by lordawn »

I need to update my info & have access to ward/stake directory & it states access denied
russellhltn
Community Administrator
Posts: 31933
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: can't update account info

#2

Post by russellhltn »

You need to go to account.lds.org, go the "Membership" tab and add your Membership Record Number.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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